Userlike Live Chat Review - why 4.8 stars?

Userlike Live Chat Software Review
ITQlick Score: 61/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: CRM -> Userlike Live Chat review
Ranking:Ranked 510 out of 605 CRM systems
Company: Userlike Live Chat
Pricing: starts at $29 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Userlike Live Chat pricing, Userlike Live Chat alternatives
Shlomi LaviShlomi Lavi / updated: Mar 13, 2020

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What is Userlike Live Chat?

Userlike Live Chat is a web based help desk and customer support solution for businesses of all sizes. It offers such services as customer surveys, team management, customer engagement, and others. The software was designed and launched by Devcores Pvt headquartered in Germany.

Who is it best for?

Customers of the software include retail businesses of all sizes and a wide range of types. It can be used by electronic stores, restaurants and bars, coffee shops, stationary stores, and other retail outlets. Some notable clients of the software include Loxone Electronics, Villeroy & Boch, Native Instruments, and others.

Main features and functionalities

The software offers comprehensive team management capabilities and allows setting up of effective teams with various operator groups whose roles can be defined and customized. It offers an intuitive chat process with the facility of adjusting the system to the look and feel of the website. The software also offers data security and guarantees adherence to data regulations.

Userlike Live Chat helps in improving the customer engagement by offering single-click chats and automatic chat invitations. Other important capabilities of the platform include integration with major social media networks, intelligent routing, multi-language support, customer surveys, custom reporting, and others.

What is the actual cost?

The cost of license starts at $29 per month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Userlike Live Chat.

How it stacks up?

Access a head to head analysis of Userlike Live Chat vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Userlike...
ITQlick rating
4.8/5
Score
61/100
Pricing
2/10
License pricing
$29 per month
Functionality
14
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Pipedrive
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4.6/5
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99/100
Pricing
2/10
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$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Frequently Asked Questions (FAQs)

Is it the best CRM system?

Userlike Live Chat is ranked 510 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of Userlike Live Chat is 4.8 stars out of 5 and the total score is 61 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Userlike Live Chat makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Userlike Live Chat can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Userlike Live Chat and alternatives?

The most popular alternatives to Userlike Live Chat in 2024: Pipedrive, Salesforce CRM, Zoho CRM, Nimble, Keap. Access the complete competitors analysis here - Userlike Live Chat VS CRM Software alternatives.

List of categories

CRM
Banking CRM
Casino CRM
Complaint Management
Customer Loyalty
Customer Service
Healthcare CRM
Insurance CRM
Online CRM
Pharmaceutical CRM
Real Estate CRM
Small Business CRM

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.