vCita LiveSite Review - why 4.4 stars?

Shlomi Lavi / updated: Mar 01, 2022

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What is vCita LiveSite?

vCita LiveSite Medical is a cloud-based business management software that offers billing, scheduling, customer relationship management and email marketing solutions for small businesses. It offers features such as online scheduling and booking which allows clients to book and schedule their appointments anywhere, anytime and with any device.

It also has a customized billing and invoicing feature that lets users oversee their business income. vCita LiveSite Medical is produced in Bellevue, Washington in the United States and was awarded the Great User Experience 2018 Award by Finances Online.

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Who is it best for?

The software has specifically been designed for small and medium sized businesses. It is a useful product for lawyers, counselors, medical practitioners, educators, therapists, accountants, and other kinds of professionals. Some notable clients of the software include GPL Tax & Accounting, MDV Custom Cakes, and others.

Main features and functionalities

The software offers a variety of contact management and CRM capabilities including collection of customer details, follow-up with customers, customer engagement management, branded emails, tracking of client interaction, automatic client communication, notifications and reminders, and others. It offers an online list of services, fees, and scheduling options along with Google, Outlook, and iCal integration.

vCita LiveSite accepts online credit card payments directly to the bank or PayPal account. Other capabilities include online invoice creation, shared contacts, task management, lead management, appointment management, contact import and export, and others.

What is the actual cost?

vCita LiveSite Medical pricing is categorized into three plans and it offers a 14 days free trial.

The first plan is essentials, at $29 per month when billed monthly, and $19/month if billed annually. The essentials include features such as online scheduling plan, appointment booking, payments, all free features, email support among others.

Secondly is the business plan which cost $59/month if billed monthly or $45 when billing is done annually.

Last is the platinum plan at $99/ month or $75 if billing is done annually.

ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for vCita LiveSite.

Pros

• It has very simple appointments set-ups
• The team is very responsive and open to new feature requests
• It is easy to learn and use

Cons

• Lack of group scheduling feature
• Cost of SMS packages is high
• It lacks tutorials to assist in attributes of the program

How it stacks up?

Access a head to head analysis of vCita LiveSite vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is vCita LiveSite right for you or your business?

vCita LiveSite Medical is only suitable for small businesses and professionals such as lawyers, accountants, educators, consultants among others. The solution gets in one platform functionalities to handle CRM, marketing, booking, appointments and scheduling, client communication and many more.