Smartsheet Review - why 4.4 stars?

Smartsheet Review
ITQlick Score: 96/100
ITQlick Rating:
(4.4/5)
Pricing: 2/10 - low cost
Category: Project Management -> Smartsheet review
Ranking:Ranked 6 out of 779 Project Management systems
Company: SMARTSHEET
Pricing: starts at $7 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Smartsheet pricing, Smartsheet alternatives
Shlomi LaviShlomi Lavi / updated: Mar 08, 2022

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What is Smartsheet?

Smartsheet is a cloud-based workstation used in project management. The software is built to aid teams in organizing projects, automatically processing data, and creating new structures. For functionality and efficiency, Smartsheet has the following features:
  • Activity Log: Smartsheet helps track collaborators and monitors their actions on sheets, reports, and dashboards. The software categorizes activity logs by date, action type, or colleague.
  • Content Collaboration: Smartsheet enables colleagues, clients, and vendors to scrutinize content without having editorial access to the sheet. The software also aids monitoring of every production activity from the sheet.
  • Sharing: Users can share their business details with colleagues, even to those without Smartsheet accounts, and give sheet access at their discretion.
  • Publisher: Smartsheet creates secure and easy access to data by generating a distinct URL, which can be accessed with permission without logging in to Smartsheet.
Smartsheet went live in 2005. The company is headquartered in Bellevue, Washington, and has over 2,100 employees. The software was recognized as the Top Performing Advertising Agency Software and Home Builder Software in 2021.

Who is it best for?

The software is a useful product for businesses of all sizes and a wide range of types. Major industries where it can be used include education, financial services, retail and wholesale, government, automation and manufacturing, and others. Some major customers of the software include Extreme Networks, Colliers International, and Northeast Georgia Health Systems Inc etc.

Main features and functionalities

Core project management services of the software include monitoring of cross project dependencies, calendars, project hierarchies, scheduling, project templates, and interactive Gantt charts. It offers collaboration services of group and team creation, document management, and instant messaging. For effective task management, the software offers stakeholder assignment, groping of tasks by projects, and to-do lists.

Smartsheet offers resource management capabilities of resource need forecasting, role based permissions, and allocation of resources by skill sets. Other important capabilities include customizable dashboard, resource and financial reports, creation of budget, expense management, custom user interface, and others.

What is the actual cost?

Smartsheet pricing is public, and the software has two plans: the Pro plan, starting at $7/user/month, and the Business plan, starting at $25/user/month.

The Pro Plan supports a minimum of 3 users and a maximum of 25 users, 1 sheet per report, and ten widgets per dashboard, with open access to unlimited viewers. Smartsheet Pro comes with private sheets and reports and 20GB of attachment storage.

The Business Plan supports a minimum of 3 users and no upper limit. Smartsheet Business offers all Pro features plus unlimited collaborator access to documents. The plan also offers unlimited automation with 1TB attachment storage.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Smartsheet. You can also find here pricing information from Smartsheet's website.

Pros

  • Smartsheet creates easy access to data and gives room for business growth
  • Regular updates to fix bugs on the software
  • The Smartsheet software is cost-friendly

Cons

  • The software does not offer free services for prospective customers
  • 24/7 Live Representative support is unavailable

How it stacks up?

Access a head to head analysis of Smartsheet vs alternative software solutions.
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Review

Frequently Asked Questions (FAQs)

Is it the best Project Management system?

Smartsheet is ranked 6 out of 779 software in their category (Project Management systems).

How they are rated on ITQlick?

The rating of Smartsheet is 4.4 stars out of 5 and the total score is 96 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Smartsheet makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Smartsheet can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Smartsheet and alternatives?

The most popular alternatives to Smartsheet in 2022: Trello, Basecamp, monday.com, Hive, Asana. Access the complete competitors analysis here - Smartsheet VS Project Management Software alternatives.

Is Smartsheet right for you or your business?

Smartsheet management software serves companies of various sizes and employees. Businesses with user sizes of about 1-1000+ use Smartsheet, spanning 190 countries and various industrial sectors, including the construction, manufacturing, and CRM industries. Some of its notable customers include Salesforce, Target, and TuSimple.

List of categories

Mobile
Home Builder
Team Collaboration
Web Collaboration
Product Lifecycle Management
Time and Attendance
Expense Tracking
Project Management
Online Project Management
Professional Services Automation
Project Portfolio Management
Project Resource Management

List of features

Collaboration
Document Management
Issue Tracking
Project Management
Resource Management
Scheduling
Task Management

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.