Smartsheet Review

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Last updated: Apr 16, 2020

Smartsheet Review

ITQlick rating
(4.4/5)

Starting from $14 per user/month

Smartsheet is a cloud-based project management solution that is developed to be used by individuals and by businesses that are in the manufacturing businesses, construction, and oil and gas companies among othe...

  • Categories (4/14):

    • Mobile
    • Home Builder
    • Team Collaboration
    • Web Collaboration

Shlomi Lavi / updated: Apr 16, 2020

What is Smartsheet?

Smartsheet is a cloud-based project management solution that is developed to be used by individuals and by businesses that are in the manufacturing businesses, construction, and oil and gas companies among others. The software is developed with a mobile application that is deployed to be used both in the IOS platform and the Android devices.

The software provides the users with a Gantt chart that makes sure the critical path of a project is well identified to ensure that a project will not miss any deadlines. The main features that are available include budget management, collaboration tools, and idea management among others.

Smartsheet.com is the company that is responsible for the development and the distribution of Smartsheet. The company is located in the united states and was started in the year 2006.

Average Rating -

The rating of Smartsheet is 4.4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful product for businesses of all sizes and a wide range of types. Major industries where it can be used include education, financial services, retail and wholesale, government, automation and manufacturing, and others. Some major customers of the software include Extreme Networks, Colliers International, and Northeast Georgia Health Systems Inc etc.

Features

Core project management services of the software include monitoring of cross project dependencies, calendars, project hierarchies, scheduling, project templates, and interactive Gantt charts. It offers collaboration services of group and team creation, document management, and instant messaging. For effective task management, the software offers stakeholder assignment, groping of tasks by projects, and to-do lists.

Smartsheet offers resource management capabilities of resource need forecasting, role based permissions, and allocation of resources by skill sets. Other important capabilities include customizable dashboard, resource and financial reports, creation of budget, expense management, custom user interface, and others.

Smartsheet 3 Pros

  • The solution has good customer support that is always available to answer the customers
  • The application has good user interfaces that are clear and visible
  • The system can be customized by the users to flit the user needs

Smartsheet 2 Cons

  • The pricing of Smartsheet solution is high and most people cannot afford it.
  • The system does not be integrated with other similar solutions

Competitors & Alternatives

The two main competitors of Smartsheet are Site Diary and Wrench. Smartsheet is developed to be used in all types of businesses such as small-sized businesses, medium-sized businesses, and large businesses while Site Diary has the ability to work in medium-sized businesses and large businesses.

The available online reviews that users have provided show that Smartsheet has ratings of 4.5 while Site Diary has ratings of 4.4. Smartsheet is a cloud-based system while Wrench is both a cloud-based solution as well as an on-premise solution. Based on most of the available online reviews that are available show that Smartsheet has ratings of 4.5 while Wrench has ratings of 4.0.

Smartsheet Pricing Information

The cost of license starting from $14 per user/month. The experts at ITQlick has reviewed Smartsheet pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Smartsheet in action

Is it the right software for you?

Smartsheet is a project management solution that is developed to be used by individuals and by businesses that are in the manufacturing business, construction, and oil and gas companies among others. Some of the available customers of Smartsheet are Netflix, cisco, and Hilton among others.

Smartsheet Categories

Mobile
Home Builder
Team Collaboration
Web Collaboration
Product Lifecycle Management
Time and Attendance
Expense Tracking
Project Management
Online Project Management
Professional Services Automation
Project Portfolio Management
Project Resource Management

Specifications

Company:
Address: Bellevue, WA
Website:https://www.smartsheet.com/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Smartsheet Features

Collaboration
Document Management
Issue Tracking
Project Management
Resource Management
Scheduling
Task Management

Smartsheet Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Smartsheet
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$14 per user/month
Hosting
On premise and Cloud
Functionality score
21
Fit small business
Fit medium business
Fit large business
Software review
Trello
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$9.99 per user/month
Hosting
On premise and Cloud
Functionality score
16
Fit small business
Fit medium business
Fit large business
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Basecamp
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
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Hive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
12
Fit small business
Fit medium business
Fit large business
Software review
Asana
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$10 per user/month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review