Smartsheet Review - why 4.4 stars?

Shlomi Lavi / updated: Feb 28, 2023

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is Smartsheet?

Smartsheet is a web-based project management software designed to help businesses manage their projects, tasks, and teams more efficiently. This powerful tool was developed to enhance collaboration and streamline workflows, allowing businesses to improve their productivity and profitability.

Smartsheet is designed to cater to the needs of businesses of all sizes, from startups to large corporations. Its flexibility and versatility make it an ideal solution for teams in various industries, including marketing, construction, finance, healthcare, and more. Whether you're managing a small project or a complex operation, Smartsheet can help you stay organized and on track.

Smartsheet offers several features that make it an essential tool for project management. Here are a few notable ones:

1. Project and Task Management: Smartsheet allows you to manage your projects and tasks with ease. You can create project timelines, set deadlines, and assign tasks to team members. The tool also provides a Gantt chart view to help you visualize your project timeline.

2. Collaboration: Collaboration is critical to the success of any project, and Smartsheet makes it easy for teams to work together. With Smartsheet, team members can communicate, share files, and track progress in real-time, from anywhere.

3. Resource Management: Smartsheet also allows you to manage your resources effectively. You can track your team's availability, assign tasks to the right people, and balance workloads to ensure that everyone is working on the most critical tasks.

Smartsheet was established in 2005, in Bellevue, Washington. The company has grown significantly over the years and now has offices in several locations across the globe, including Boston, Edinburgh, and Sydney.

As of 2021, Smartsheet employs over 2,500 people worldwide. The company's growth is a testament to the value its product provides to businesses of all sizes and industries.

In conclusion, Smartsheet is a powerful project management tool that offers a wide range of features to help businesses streamline their workflows and improve productivity. Its flexibility and versatility make it an ideal solution for teams in various industries, and its user-friendly interface ensures that anyone can use it. With over 2,500 employees and offices in several locations across the globe, Smartsheet continues to be a leading player in the project management software market, helping businesses achieve their goals and stay ahead of the competition.

---

---

Who is it best for?

Smartsheet Project Management software is suitable for businesses of all sizes, ranging from small businesses to large enterprises. It is an ideal tool for organizations that are looking for a way to manage their projects more efficiently, streamline their workflows, and enhance collaboration among their teams.

Industries that Smartsheet serves include but are not limited to:

1. Construction: Construction companies use Smartsheet to manage projects, track progress, and communicate with their teams.

2. Marketing: Marketing teams use Smartsheet to plan campaigns, manage timelines, and collaborate with team members and external partners.

3. Healthcare: Healthcare organizations use Smartsheet to manage patient data, schedules, and appointments, and to improve the efficiency of their operations.

4. Finance: Finance teams use Smartsheet to manage budgets, track expenses, and monitor financial performance.

5. IT: IT teams use Smartsheet to manage software development projects, track bugs and issues, and collaborate with stakeholders.

Here are five examples of companies that use Smartsheet Project Management software:

1. Cisco Systems: Cisco Systems is a multinational technology company that uses Smartsheet to manage its product development process, track project progress, and collaborate with team members.

2. Netflix: Netflix uses Smartsheet to manage its marketing campaigns, track creative assets, and plan its content releases.

3. Groupon: Groupon uses Smartsheet to manage its projects and workflows, track progress, and communicate with its teams.

4. Hilton Worldwide: Hilton Worldwide uses Smartsheet to manage its hotel renovation projects, track budgets, and collaborate with contractors and vendors.

5. Adobe: Adobe uses Smartsheet to manage its software development projects, track bugs and issues, and collaborate with its teams and stakeholders.

In conclusion, Smartsheet Project Management software serves a wide range of industries and customers, including construction, marketing, healthcare, finance, and IT. Its customers range from multinational corporations like Cisco Systems and Adobe to smaller businesses like Groupon. Regardless of the size or industry, Smartsheet provides a powerful and flexible project management solution that helps businesses stay organized, improve productivity, and achieve their goals.

Main features and functionalities

Smartsheet Project Management software can provide numerous benefits to your business. Here are a few ways that Smartsheet can help your business:

1. Enhanced Collaboration: Smartsheet's collaboration features allow team members to work together in real-time, no matter where they are. This can help improve communication, reduce errors, and increase efficiency.

2. Improved Task Management: Smartsheet's task management features help you track and manage all your tasks, deadlines, and dependencies in one place. This can help you stay on top of your projects and ensure that everyone is on the same page.

3. Better Resource Management: Smartsheet's resource management features help you optimize your team's workload and ensure that everyone is working on the most critical tasks. This can help you maximize your resources and improve productivity.

4. Increased Transparency: Smartsheet's reporting features allow you to track progress, monitor performance, and generate reports on various aspects of your projects. This can help you identify areas for improvement and ensure that everyone is accountable for their work.

5. Customizable Workflows: Smartsheet allows you to customize workflows based on your business's unique needs. This can help you streamline your processes and improve efficiency.

Overall, Smartsheet can help your business by providing a powerful and flexible project management solution that enhances collaboration, improves task management, optimizes resource management, increases transparency, and streamlines workflows. 

What is the actual cost?

SmartSheet is a project management tool that offers four pricing plans for its users: Free, Pro, Business, and Enterprise plan. The cost of the pricing plans offered by SmartSheet is

• Free: The Free plan costs around $0 per user per month.

• Pro: The Pro plan costs around $9 per user per month. Whereas the annual plan costs around $7 per user per month.

• Business: The Business plan costs around $32 per user per month. Whereas the annual plan costs around $25 per user per month. 

Enterprise: For the Enterprise plan, you need to connect with the SmartSheet team.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Smartsheet. You can also find here pricing information from Smartsheet's website.

Pros

• Smartsheet creates easy access to data and gives room for business growth
• Regular updates to fix bugs on the software
• Smartsheet allows users to create customizable workflows that can automate tasks and processes based on specific needs. This feature is not available in many other project management software options and can help improve efficiency and productivity.
• Smartsheet offers robust reporting features that allow users to track progress, monitor performance, and generate reports on various aspects of their projects. This feature is more advanced than many other project management software options and can help users make data-driven decisions.

Cons

• Compared to some competitors, Smartsheet has limited automation capabilities. This can make it more challenging to automate repetitive tasks, which can slow down project progress and efficiency.
• 24/7 Live Representative support is unavailable
• While Smartsheet offers a wide range of templates and pre-built workflows, there are fewer customization options compared to some of its competitors. This can limit flexibility when it comes to tailoring the platform to meet specific project needs.

How it stacks up?

Access a head to head analysis of Smartsheet vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Smartsheet right for you or your business?

Smartsheet management software serves companies of various sizes and employees. Businesses with user sizes of about 1-1000+ use Smartsheet, spanning 190 countries and various industrial sectors, including the construction, manufacturing, and CRM industries. Some of its notable customers include Salesforce, Target, and TuSimple.