Smartsheet Review - why 4.4 stars?

Smartsheet Review
ITQlick Score: 96/100
ITQlick Rating: (4.4/5)
Pricing: 2/10 - low cost
Category: Project Management -> Smartsheet
Ranking:Ranked 5 out of 782 Project Management systems
Company: SMARTSHEET
Pricing: starts at $14 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Smartsheet pricing, Smartsheet alternatives
Shlomi LaviShlomi Lavi / updated: Apr 29, 2021

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What is Smartsheet?

Smartsheet is a cloud-based project management solution that is developed to be used by individuals and by businesses that are in the manufacturing businesses, construction, and oil and gas companies among others. The software is developed with a mobile application that is deployed to be used both in the IOS platform and the Android devices.

The software provides the users with a Gantt chart that makes sure the critical path of a project is well identified to ensure that a project will not miss any deadlines. The main features that are available include budget management, collaboration tools, and idea management among others.

Smartsheet.com is the company that is responsible for the development and the distribution of Smartsheet. The company is located in the united states and was started in the year 2006.

What is Smartsheet rating? ()

The rating of Smartsheet is 4.4 stars out of 5 and the total score is 96 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Smartsheet's typical customers?

The software is a useful product for businesses of all sizes and a wide range of types. Major industries where it can be used include education, financial services, retail and wholesale, government, automation and manufacturing, and others. Some major customers of the software include Extreme Networks, Colliers International, and Northeast Georgia Health Systems Inc etc.

Is Smartsheet the best Project Management?

Smartsheet is ranked 5 out of 782 software in their category (Project Management systems).

What are their main features and functionalities?

Core project management services of the software include monitoring of cross project dependencies, calendars, project hierarchies, scheduling, project templates, and interactive Gantt charts. It offers collaboration services of group and team creation, document management, and instant messaging. For effective task management, the software offers stakeholder assignment, groping of tasks by projects, and to-do lists.

Smartsheet offers resource management capabilities of resource need forecasting, role based permissions, and allocation of resources by skill sets. Other important capabilities include customizable dashboard, resource and financial reports, creation of budget, expense management, custom user interface, and others.

What are Smartsheet's pros? (3 Pros)

  • The solution has good customer support that is always available to answer the customers
  • The application has good user interfaces that are clear and visible
  • The system can be customized by the users to flit the user needs

What are Smartsheet's cons? (2 cons)

  • The pricing of Smartsheet solution is high and most people cannot afford it.
  • The system does not be integrated with other similar solutions

Who are their main alternatives?

The two main competitors of Smartsheet are Site Diary and Wrench. Smartsheet is developed to be used in all types of businesses such as small-sized businesses, medium-sized businesses, and large businesses while Site Diary has the ability to work in medium-sized businesses and large businesses.

The available online reviews that users have provided show that Smartsheet has ratings of 4.5 while Site Diary has ratings of 4.4. Smartsheet is a cloud-based system while Wrench is both a cloud-based solution as well as an on-premise solution. Based on most of the available online reviews that are available show that Smartsheet has ratings of 4.5 while Wrench has ratings of 4.0.

What is the cost of Smartsheet?

The cost of license starts at $14 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Smartsheet

What should you ask SMARTSHEET during a demo session? (65 questions)

Schedule a demo with Smartsheet and access 65 must ask questions for the vendor while watching Smartsheet in action. Visit the vendor's website here.

Is it the right software for you?

Smartsheet is a project management solution that is developed to be used by individuals and by businesses that are in the manufacturing business, construction, and oil and gas companies among others. Some of the available customers of Smartsheet are Netflix, cisco, and Hilton among others.

Smartsheet's list of categories:

Mobile
Home Builder
Team Collaboration
Web Collaboration
Product Lifecycle Management
Time and Attendance
Expense Tracking
Project Management
Online Project Management
Professional Services Automation
Project Portfolio Management
Project Resource Management

Smartsheet's list of features:

Collaboration
Document Management
Issue Tracking
Project Management
Resource Management
Scheduling
Task Management

Smartsheet Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.